Versatile T Shirt Screen Printing and Mail Order Fulfillment in Madison, WI
Call Us Today: 1-855-4MYMERCH
(1-855-469-6372)

FAQ

If you do not find the answer to your specific question here please feel free to Contact Us.

 

What is your turn around time?

Once payment has been made screen printed orders are usually shipped out within 5-7 business days.

What is the artwork requirement?

We are happy to work with whatever art you have whether it is a print ready file or a hand done sketch.  Some files may need to be altered to work best for screen printing.  If you need help with your graphic design or artwork please Contact Us as we offer these Services as well.   If you are a graphic designer or are working with one please see our Digital Artwork Guidelines for how to format your artwork for the best possible print results.

How much does shipping cost?

Currently standard shipping is free within the lower 48 states.

Can your fulfill rush orders?

Yes, we can do rush orders! When ordering be sure to click the “Is this a rush job?” button and enter your “In Hands Date”. We will do our best to fulfill your request.

Do you offer refunds?

No, we can not offer refunds or exchanges for any custom screen printed garments or promotional products. If we print your order we can not take it back. If you are not sure how the screen printing will look, please order a sample first. If you decide that you don’t need the custom screen printed garments before printing, yet after your artwork has been prepared, you will still be charged artwork fees of $60 per hour. We will refund the remaining balance in the next business day.

Can I get a sample t-shirt with my artwork?

You can rest assured that you will be happy with your MerchSpace purchase. We always offer a virtual proof with your pre-payment invoice. Under certain situations physical samples with your artwork on it are available for a fee, contact us to discuss the details.

Comments are closed.